Management Consultant & MBA Candidate
Michael Hoang
Helping organizations thrive through trust, expertise, and genuine partnership.
22 years in telecommunications. Now building bridges between Canada and Europe — focused on trade facilitation, ESG impact, and operational excellence.
About Me
I believe the best work happens when you listen more than you talk. After 22 years in Canadian telecommunications, from frontline customer care to leading 5G network strategy and SpaceX satellite partnerships, I have learned that sustainable success comes from trust, not transactions.
What drives me is simple: helping people do their best work and helping businesses, organizations, and most importantly, people, to thrive in ways that create genuine positive impact. I would rather build lasting partnerships than chase quick wins.
Now, as I complete my MBA at Royal Roads University and prepare for studies in Basel, Switzerland, I am building toward a new chapter: management consulting focused on Canada-EU trade facilitation, ESG investing, and operational transformation.
Trust First
Real partnerships require honesty and reliability - not pitches and promises.
Impact Matters
Every engagement should leave organizations stronger and contribute positively to society.
Quiet Competence
I would rather do the work than talk about it. Results speak louder than self-promotion.
Areas of Expertise
Two decades of cross-functional experience, now focused on helping organizations navigate complexity with clarity.
Canada-EU Trade Facilitation
Bridging markets through CETA expertise, cultural intelligence, and on-the-ground relationships in Germany and Switzerland.
ESG and Impact Investing
Aligning business strategy with environmental, social, and governance principles that create lasting value.
Operational Excellence
Cost optimization, process improvement, and efficiency gains — doing more with less while maintaining quality.
Digital Transformation
From 5G network architecture to M&A integration, guiding organizations through complex technology transitions.
Leadership and People
Building high-performing teams, developing talent, and creating organizational cultures that retain top performers.
Vendor and Partner Management
Two decades managing relationships with Big 4 firms, global IT providers, and complex multi-stakeholder ecosystems.
Global Operating Experience
15 countries across 4 continents — on-the-ground work, not theoretical exposure
North America
Canada
United States
Rogers, Telus, Comcast, T-Mobile, AT&T, Ericsson North America, Nokia, SpaceX
Europe
Sweden and Finland
Romania
Spain and Portugal
Ericsson, Nokia, Vodafone Procure and Connect
Asia
India
China
Singapore
South Korea
Japan
Huawei, Samsung, KDDI Japan. Month-long RFP: Pune, Bangalore, Chennai.
Latin America
Mexico
Brazil
Cross-border vendor coordination and regional partnerships
Deep Dive: India (2018)
Month-long RFP and site visit across Pune, Bangalore, and Chennai — evaluating vendors, understanding local operations, and experiencing the culture firsthand. Not a conference trip; real procurement work on the ground.
My Journey
Product Manager, 5G and Satellite
Rogers Communications
Leading 5G network monetization (network slicing, private networks), SpaceX satellite-to-mobile partnerships, and international roaming P&L.
Senior Manager, Wireless Systems
Rogers Communications
Managed Ericsson wireless provisioning and mediation systems — data lakes, billing, audit, finance, and regulatory compliance.
Shaw/Rogers M&A Integration
Rogers Communications
Internal consultant supporting organizational integration, system consolidation, and change management for Canadas largest telecom merger.
Progressive Leadership Roles
Rogers Communications
IT Procurement (global professional services), OSS Operations Manager, System Architecture, Network Engineering.
Foundation Years
Fido, Telus, Rogers
Customer care, wireless network technician, system design — learning the industry from the ground up.
Leadership and Community
Building institutions, not just careers.
VP Finance and Services
Royal Roads University Student Association
Leading student sucess through ESG investments and value creation through scholarships. MBA Cohort Representative for ~40 peers, driving measurable improvements in student experience.
RRU Entrepreneurship Club
Royal Roads University
Founded and grew a university-recognized club with 20+ alumni network. Organizing speaker sessions, pitch competitions, and skills workshops.
ESG Lead, Audit & Finance Committee
PCA Upper Canada Region, Board of Directors
Board-level governance integrating ESG considerations into organizational strategy. Leading program development with community service focus.
Fundraising Campaign Organizer
BC Childrens Hospital Foundation
Sustained charitable commitment raising ~$14,000 for pediatric care. Long-term community investment, not performative gestures.
What I Am Working On
Building the foundation for the next chapter.
MBA, Royal Roads University
Specializing in Management Consulting with focus on sustainability, executive management, and organizational transformation. Final residency in Victoria this summer, graduating November 2026.
University of Applied Sciences and Arts Northwestern Switzerland (FHNW), School of Business, Basel
International Business Summer School in Switzerland — deepening expertise in European markets and building on-the-ground relationships for Canada-EU trade facilitation.
Future of Capitalism Program
Exploring stakeholder theory, ESG integration, and corporate responsibility frameworks through a partnership between Royal Roads and Shizenkan University. Developing a systemic perspective on how business can drive positive societal change.
Pursuing CMC designation through CMC-Canada
Lets Connect
Whether you are exploring Canada-EU opportunities, need a thought partner on organizational challenges, or just want to exchange ideas — I would welcome the conversation.
Based in the Greater Toronto Area - Open to consulting engagements across Canada, United States, Asia, and Europe